IMPACT CASE STUDY
From PMO to Strategic Powerhouse: How PMO Strategies Transformed the Small Business Consulting Company’s EPMO into a Vision-Driven Strategy Delivery Office
A small business consulting company headquartered in Des Moines, Iowa, faced the challenge of helping small and medium-sized businesses attain cash incentives from Federal and State governments through the Employee Retention Credit Program. However, as the program is sunsetting, Innovation Refunds needed to create a PMO that could help them deliver on their strategic goals while embarking on a journey of transformation.
With approximately 600 employees, the company recognized the need to optimize its Enterprise Project Management Office (EPMO) to drive a higher return on investment and achieve business outcomes more efficiently.
The Challenge
The challenge for the company was two-fold. First, they needed to build and optimize their EPMO to support their strategy and drive better ROI for the organization. Many teams felt that the EPMO was adding unnecessary processes and slowing down their ability to deliver results. Second, the company was going through significant changes, including organizational shifts and disruptions in the industry.
They needed a solution that could navigate the evolving landscape and position the PMO as a strategic partner to the new President, guiding the accelerated transformation of the organization into its future state.
The Solution
To address these challenges, PMO Strategies took a comprehensive and transformative approach. They guided company through the IMPACT Engine System, providing game-changing training and coaching to the entire PMO delivery staff. This empowered the team to identify the services required to transform their EPMO into a Strategy Delivery Office (SDO), playing a crucial role in driving the definition and delivery of the organization’s strategic initiatives.
Simultaneously, PMO Strategies focused on elevating the leadership capabilities of the PMO’s two business leaders, positioning the SDO as a strategic powerhouse capable of guiding the company’s transformation.
The Results
The SDO now sits at the side of the President, actively driving the definition and delivery of all strategic initiatives. With their restructured focus and capabilities, the SDO plays a pivotal role in aligning and executing the organization’s strategy, helping the company realize its vision for the future.
The transformed SDO has become the driving force behind Innovation Refunds’ strategic success, fostering collaboration with executive leadership and inspiring other teams within the organization to achieve strategic excellence.
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Take it from clients who have walked in your shoes!
We had a strategy, a talented group of people, but we weren’t sure how to get there. PMO Strategies has taken us to the next level by giving us the training and guidance to help us organize and deliver on the most important work we do. It’s been transformational for the organization and I’m so grateful to the team for getting us here.
Mike Welch, Leadership and PMO Executive, American Planning AssociationPMO Strategies helped us build project management capacity and deliver important change at a critical time in the evolution of our organization. The results exceeded our expectations and enabled us to accelerate progress toward our goals. Best of all, we are now more self-sufficient, and our goal of enterprise-wide engagement, adoption, and utilization was achieved with a system that we can sustain and improve over time. Simply put, PMO Strategies made us all better.
Joel Albizo FASAE, CAE , CEO, Council of Landscape Architectural Registration Boards
