Having a consistent and disciplined PMO infrastructure can make the difference between success and failure if it is deployed effectively. Identifying and developing project management methodology, best practices, and standards for the PMO requires the appropriate level of guidance based on the specifics of the organization. Too much oversight or rigor can constrain progress and add non-valuable time and overhead to the effort. Conversely, not enough discipline can cause a lack of control and may defeat the purpose of having the PMO. Leading an enterprise-level PMO that aligns to the strategic vision is the key to deploying an effective program management infrastructure.

Empathy is not about being nice. Nor is it about agreement. This engaging session will help participants learn how leaders can harness the power of empathy by understanding others to gain a business advantage. You’ll learn about the hunger for empathy in the workplace and uncover why empathy tops the list as the most critical driver of interaction skills when it comes to job performance. Along the way, you’ll learn immediately applicable techniques and ways to practice tuning in. You’ll leave with access to 2 tools to accelerate and continue your momentum.