Most project management approaches incorporate a lessons learned activity. But many organisations do little more than document experience and file it on a shelf, which is less like lessons learned and more like lessons identified, or even worse, lessons ignored.
Some people in the PM community think lessons learned is so broken it’s not worth doing. Ken Burrell thinks there is still value to be had, with the application of some pragmatic primping.
This session (based on his book) looks at how organisations learn from projects, how it goes wrong, and offers some ways to fend off failures.

PMI Talent Triangle: Ways of Working
PDUs for this Course: 0.75
KEN BURRELL

With almost 30 years’ experience in Research & Development and Change across a broad range of industry sectors, Ken’s background in engineering research and development and project management enables him to helps organisations to improve the way they change through the strategic application of the right PMO knowhow. Sometimes by supporting the controlled delivery of strategic change programmes, and sometimes by ensuring that senior management get the insights they need to make strategic decisions about those change programmes in the context of an organisational change portfolio.
Ken specialises in providing independent, pragmatic advice about learning lessons from project delivery, and how to do it better.