Whether it’s sponsors “blessing and abdicating” or end users “resisting” or project team members not following through with their accountabilities, as a PM you grapple with challenging stakeholder behaviors every day. Join us to learn what you as a PM can do to turn around these challenging behaviors by leading Hearts, Heads, and Hands and accelerating your ability to have a constructive impact, build relationships, and get results for your projects.

PMI Talent Triangle: Power Skills
PDUs for this Course: 0.75
BARBARA TRAUTLEIN, PhD

Barbara A. Trautlein, PhD is author of the best-selling book Change Intelligence: Use the Power of CQ to Lead Change that Sticks, principal and founder of Change Catalysts, and originator of the CQ® System for Developing Change Intelligence®. For over 30 years, Barbara has coached executives, trained leaders at all levels, certified change agents, and facilitated mission-critical change management initiatives. Clients served include Abbott Laboratories, BP, Cisco, Deloitte, the NYPD, and Northwestern University. Barbara holds a doctorate in Organizational Psychology from the University of Michigan.

