General FAQS

Here are answers to our most commonly asked questions.

  1. Begin by navigating to https://pmostrategies.com/my-account and entering your user name and password. You can also request a new password if you are unable to recall this information.
  2. Once logged in, you will see all of your benefits on the left navigation bar. If you are on a small or mobile device, please click the three lines in the upper left corner of the screen.

If you need any further assistance, please do not hesitate to reach out to us by clicking on the chat bubble at the bottom right corner of this page or replying to any of our emails and someone will get back to you as quickly as possible.

If you have implemented the recommended steps and are still getting an error OR are unable to see the content you should have access to, you may need to clear your cache.

You may locate instructions on clearing your cache by your browser below:

Chrome

Safari

Internet Explorer

You can get the PDU reporting instructions here. Make sure you keep your registration confirmation email for the webinar as proof of attendance for an audit.

If you need any further assistance, please do not hesitate to reach out to us by clicking on the chat bubble at the bottom right corner of this page or replying to any of our emails and someone will get back to you as quickly as possible.

The webinars are available to Free Inner Circle members with 48-hour complementary access. Our Inner Circle IMPACT Maker and IMPACT Driver members get access to these webinars on an ongoing basis as a part of their paid membership. These courses include added tools, checklists, workbooks, and ebooks to complement the course content.

As you have probably noticed, we occasionally offer sales on our membership programs and courses with special discounts to our loyal customers, so be sure you check your emails!

If you need any further assistance, please do not hesitate to reach out to us by clicking on the chat bubble at the bottom right corner of this page or replying to any of our emails and someone will get back to you as quickly as possible.

Once you have completed that Checkout process, you can easily access all your training at any time from the Dashboard in the top menu of the website. You will only see the Dashboard menu item when you are logged in.

For quick access, you can login to your account here. 

Your Active and Completed courses will be listed on the Dashboard page, as well as the percent complete towards in-progress training.  You can also see your completed quiz grades, as well as re-set the lessons to review them again and again. Make sure to check out your Course Certificates upon course completion. Download these PDF certificates to retain for your records and report PDUs/CEUs.

If you need any further assistance, please do not hesitate to reach out to us by clicking on the chat bubble at the bottom right corner of this page or replying to any of our emails and someone will get back to you as quickly as possible.

Just go to the Login page and click Forgot password?

If you need any further assistance, please do not hesitate to reach out to us by clicking on the chat bubble at the bottom right corner of this page or replying to any of our emails and someone will get back to you as quickly as possible.

Please make sure you do the following steps:

  1. Go to the course
  2. Click on the lesson
  3. Go to the video portion and hover the mouse over the video until you see a play button
  4. Click the play button. It might start you over at the beginning, but it should allow you to play the video.

If you need any further assistance, please do not hesitate to reach out to us by clicking on the chat bubble at the bottom right corner of this page or replying to any of our emails and someone will get back to you as quickly as possible.

Your templates are available under the Members Area that you will see once you login to your account.

First, confirm that you are logged into your membership. You should see the word Logout on the upper right of the page if you are properly logged in.

If you are not logged in, please go to My Account to login.

If you are logged in, the next thing to try is clearing your cache. Here are instructions to do so: http://www.refreshyourcache.com.

If you need any further assistance, please do not hesitate to reach out to us by clicking on the chat bubble at the bottom right corner of this page or replying to any of our emails and someone will get back to you as quickly as possible.

If you purchased a workshop or the VIP Experience, you will find the invoice on your My Account page.

Just login to your account and click on Orders on the left side then you can print the invoice from that page or view the order and download or print the invoice from the Order Detail page.

The login information will be the login information you provided when you completed your order. You can also use the email address associated with your order as the user ID.

If you do not remember your password, click Lost your password? to reset it.

We’re sorry to hear you’re having trouble accessing these quizzes. Unfortunately, this book from Amazon is not affiliated with our website or programs. It appears this writer is offering links to paid content within our systems that they do not have access to. We are working to report this issue, as the content and supplemental materials this person is supplying are mostly from other sources. We want to ensure this author does not continue to offer resources they cannot provide.

These quizzes are only available through our PMP® Comprehensive Training and Preparation Program. You can access the program information and pricing here. We would love to assist you in fully preparing for your PMP® certification to ensure the best opportunities for your success.

If you are interested in exploring any of our other programs or resource options, we are happy to answer any questions you may have by contacting us here.