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“Why don’t THEY get with the program?…..If only THEY would just…..” Sound familiar? Overcoming resistance – the holy grail of project/change management. Yet, what do these laments have in common? The focus on THEM – other people! So often we start off with the best intentions, but it starts to feel like we’re pushing the string – doing something “to” or “against” or even “in spite of” THEM. But what can we control? Only ourselves! Join us for a highly engaging presentation replete with real-world examples drawn from the presenter’s 30 years of in-the-trenches experience, in which she learned to “turn the mirror back on herself” and recognize how SHE was the barrier in the way! And how by changing herself, THEY changed too. Or more accurately – we don’t need to CHANGE ourselves, any more than we can force change on others. Rather, we’ll practice together how by reframing resistance in THEM from enemy to ally, identifying our own blind spots, and ADAPTING our mindsets and behaviors we can learn to lead in a new way. We’ll walk away with actionable insights to engage for change and get results.

PMI Talent Triangle: Leadership


Barbara A. Trautlein, PhD is author of the best-selling book Change Intelligence: Use the Power of CQ to Lead Change that Sticks, principal and founder of Change Catalysts, and originator of the CQ System for Developing Change Intelligent Leaders and Organizations. For over 25 years, Barbara has coached executives, trained leaders at all levels, certified change agents, and facilitated mission-critical change management initiatives – achieving bottom-line business and powerful leadership results for clients. In 2015 she had the honor of being awarded Change Management Consultant of the Year by the Association of Change Management Professionals (ACMP) Midwest Chapter.

She is gifted at sharing strategies and tactics that are accessible, actionable, and immediately applicable. Her blend of research and real-world expertise makes her an in-demand speaker at conferences in North America, South America, Europe, Asia, and Africa. Barbara has a unique ability to connect with her audiences, from C-level executives in Fortune 50 organizations to front-line employees, and across industries, from steel mills to sales teams, refineries to retail outlets, and healthcare to high tech. Clients served include Abbot Laboratories, BP, Cisco, Ford, the NYPD, and Northwestern University. Barbara holds a doctorate in Organizational Psychology from the University of Michigan.

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