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PMI Talent Triangle: Business Acumen

When projects stall due to executive indecision, momentum is lost, teams are left waiting, and strategic goals are delayed. This isn’t a rare occurrence—it’s a widespread and systemic challenge affecting delivery leaders across industries. 

The cause? It’s often not what it seems. 

Contrary to popular belief, decision delays are not always the result of disengaged leadership or misaligned priorities. More frequently, the issue lies in how information is communicated and how decision-making is supported. 

This episode of the PMO Strategies Podcast examines the key barriers to timely decision-making and offers a practical approach to overcoming them.

Four Core Challenges That Stall Executive Decisions 

Across numerous client engagements and training programs, four persistent issues have emerged as root causes for delayed decisions: 

1. Information Overload 

Executives are inundated with reports, dashboards, and detailed data that lack clear context. While thoroughness may seem helpful, excessive information leads to confusion, decision paralysis, and missed focus on what truly matters. 

2. Decision Fatigue 

From strategic pivots to operational approvals, today’s leaders are asked to make hundreds of decisions daily. As the volume of these requests increases, the quality and speed of decision-making decline. Important decisions get deprioritized—not out of disregard, but due to exhaustion. 

3. Language Misalignment 

Project-related terminology—such as RAID logs, critical paths, or scope creep—does not always resonate with senior leaders. When communication is grounded in technical language rather than business value, it creates a barrier to understanding and engagement. 

4. Disconnect from Strategy 

When a decision request lacks a clear link to business objectives, it’s unlikely to gain traction. Leaders need to see how decisions support strategic initiatives, customer outcomes, and measurable success to prioritize action. 

A Better Approach to Supporting Decision-Makers 

Organizations that want to accelerate project delivery must consider how they present information, structure requests, and reduce the cognitive burden on decision-makers. The following actions can significantly improve speed and clarity in executive decision-making: 

✅ Communicate with Purpose 

Every message, meeting, and report should clearly articulate the decision needed and the impact of making—or delaying—that decision. Communications must be decision- and outcome-focused, not process-heavy. 

✅ Be Selectively Informative 

Leaders don’t need every detail. They need the right details—clearly presented, directly relevant, and framed in a way that facilitates rapid comprehension. The goal is to simplify without oversimplifying. 

✅ Offer Clear Recommendations 
Instead of offering multiple options and asking leaders to weigh each one, present a clear recommendation with rationale. This builds trust, speeds up the decision-making process, and reduces ambiguity. 
 
✅ Frame Decisions in Strategic Context 
Remind stakeholders of the “why” behind the work. Every decision should be tied to a strategic objective, business driver, or desired outcome. Reinforce how the project supports broader priorities—and why a timely decision matters. 

Strategic Tip: Use the One-Way vs. Revolving Door Test 

One way to reframe decisions is by asking: 
➡️ Is this a one-way door (irreversible)? 
➡️ Or is it a revolving door (adjustable)? 

Most delivery-related decisions are reversible with minimal impact. When stakeholders understand that a decision isn’t final—or can be corrected—it becomes easier to move forward with confidence. 

 The Cost of Inaction 

Delays don’t just affect project schedules—they delay value delivery. Every postponed decision creates downstream impacts on teams, timelines, and business outcomes. 

Enabling faster decisions isn’t about pushing harder—it’s about making the path to “yes” clearer, lighter, and aligned to what decision-makers truly need.  

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P.S. The IMPACT Insiders Book Club kicks off on April 22, and we’re diving into The IMPACT Engine together—turning powerful ideas into practical action to help you accelerate strategy delivery now. It’s free to join, and you’ll get live access plus recordings, exclusive insights I’m only sharing with Insiders, and a community of changemakers. Don’t miss the first session—sign up for FREE now!

 

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Warmly,

Laura Barnard